AAR Plumbing and Heating Supply: Simplifying Design and Supply

AAR Plumbing and Heating Supply approached Dinx Studio to transform its identity into one that reflects both reliability and design precision. The existing visuals were outdated and failed to represent their professionalism or expertise. We conducted UX and UI research to refine their digital presence and streamline user interaction. A modern logo, clean layouts, and structured navigation were developed to highlight products and services with clarity and efficiency.


Roles
Brand Strategy
Research (Interviews)
UI / UX Design
Branding & Identity Design
Digital Marketing
Print Media
Video Production
Platforms
Web
Mobile
eCommerce (Shopify)
Deliverables
Responsive Website
eCommerce Store
Brand Identity System
Marketing Collateral
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Rebirth of a Mark: Logo — A Symbol of Strength and Excellence

The logo for AAR represents a powerful rebirth of identity, designed to embody focus, strength, and precision. The concept draws inspiration from the simple yet universal gesture of creating a frame with both hands an instinctive act of bringing something into focus. The “AR” letterforms are crafted to reflect this gesture, forming an abstract frame that symbolizes clarity of vision and attention to detail. It captures the brand’s ability to identify what truly matters, whether in design, service, or innovation. Clean lines and balanced geometry give the mark a sense of structure and confidence, while its minimal form communicates modernity and timelessness. The result is a logo that stands as a symbol of excellence, purpose, and forward focus.

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Color Theory — Balance, Precision, and Trust

The color palette for AAR was developed to reflect the brand’s strength, reliability, and technical precision. Each tone was chosen with purpose, representing both the industrial roots of the company and its forward-thinking approach. Neutral grays establish a foundation of stability and professionalism, while subtle metallic accents introduce a sense of refinement and craftsmanship. These hues mirror the materials and finishes associated with modern plumbing and heating design. The overall balance of tones conveys trust and clarity, allowing the brand to feel both approachable and authoritative. This harmony in color ensures that AAR’s visual identity communicates consistency, confidence, and long-term reliability across every medium.

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Typography — Structure with Simplicity

Typography for AAR was chosen to express precision, clarity, and reliability. The goal was to create a system that feels technical yet approachable, aligning with the brand’s focus on design, functionality, and trust. A clean sans-serif typeface forms the core of the identity, offering sharp legibility across digital and print applications. Its geometric balance mirrors the structural integrity found in AAR’s work, while subtle spacing details add a sense of openness and modern rhythm. The typographic hierarchy ensures consistency and visual flow throughout every communication. Whether used in headlines, labels, or web content, the typography reinforces AAR’s message of professionalism, strength, and refined simplicity.

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E-commerce Website Design and Development: The UX/UI Journey

The digital journey for AAR began with a goal to create an e-commerce experience that merges functionality with visual precision. The challenge was to simplify complex product navigation while presenting technical information in a clear and engaging format. Through UX and UI research, we studied user behavior, purchase flow, and content accessibility. This informed a structure where navigation feels intuitive, and product categories are easily explored. Visual hierarchy, clear calls to action, and consistent spacing guide users effortlessly from discovery to checkout. The result is a seamless, responsive website that balances aesthetic refinement with performance. Every page reflects AAR’s commitment to clarity, precision, and customer trust, creating an online experience that feels both professional and effortless.

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User Experience Journey Behind the Design and Why?

The design process for AAR focused on understanding how users interact with product-driven websites in a technical industry. Our research revealed that customers value speed, clarity, and trust when exploring plumbing and heating solutions online. The design needed to translate these insights into an intuitive and efficient digital experience. We mapped user journeys to identify navigation patterns and friction points, ensuring every interaction—from browsing categories to viewing specifications—felt logical and seamless. Content placement, visual cues, and layout spacing were refined to support easy scanning and decision-making. The outcome is a user-centric design that reduces effort and increases confidence. By prioritizing simplicity, responsiveness, and clear visual flow, the experience helps customers focus on what matters most: finding reliable products and solutions with ease.

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Website — The User Experience Journey

The website for AAR was designed with the user’s journey at the center of every decision. Our goal was to create a digital experience that feels intuitive, fast, and purposeful, allowing customers to find what they need without friction or distraction. Through UX and UI research, we analyzed how visitors navigate technical product sites, identifying opportunities to improve flow and accessibility. The layout prioritizes clarity, with clean menus, structured product filters, and logical content placement that guides users from browsing to inquiry or purchase effortlessly. The final experience is responsive, visually balanced, and built for long-term usability. Every detail—from spacing to interaction design—was refined to enhance comfort and trust, ensuring AAR’s digital presence feels both professional and human.

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Responsiveness of the Website

The AAR website was designed with a responsive framework that ensures seamless performance across all screen sizes. From desktops to mobile devices, every layout adapts fluidly to maintain clarity, usability, and visual balance. Through UX and UI testing, we analyzed how users interact with the site on different devices, refining navigation, button placement, and content hierarchy for each viewport. Images, typography, and grids were optimized to preserve consistency without sacrificing speed or readability. The result is a fully adaptive experience that delivers functionality and aesthetics in equal measure. Whether browsing on a large monitor or a smartphone, users experience the same precision, accessibility, and confidence that define the AAR brand.

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Weekly Popups for Sales and Promotions

AAR’s website features weekly popups designed to highlight ongoing sales, promotions, and seasonal offers in a subtle yet engaging way. The objective was to inform users about new deals without disrupting their browsing or shopping experience. Through UX and UI research, we developed a system where popups appear contextually, based on browsing time and interaction patterns. Each design uses clean typography, clear calls to action, and visually balanced layouts that draw attention while maintaining the site’s professional tone. The result is a dynamic communication tool that keeps users informed and engaged. Weekly popups enhance conversions, promote special offers, and maintain a consistent visual connection with the brand’s evolving campaigns.

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Use of Logo with Imagery and Branding Guidelines

The integration of the AAR logo with imagery was guided by a focus on balance, clarity, and visual hierarchy. The logo was designed to maintain its strength across various backgrounds, ensuring visibility and consistency in all brand applications. Through UX and UI research, we explored how the logo interacts with photography, product visuals, and digital compositions. Spacing, contrast, and alignment were carefully tested to preserve legibility while complementing the surrounding elements. The branding guidelines define precise rules for logo placement, minimum clear space, and color variations to ensure uniform presentation across print and digital platforms. This consistency reinforces brand recognition and helps maintain AAR’s professional and refined identity in every communication.

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Custom Designed Headers for All Product Categories

Each product category on the AAR website features a custom-designed header created to enhance visual distinction and brand clarity. The goal was to give every section its own identity while maintaining a cohesive connection to the overall design system. Through UX and UI research, we explored how users navigate between product categories and how visual cues influence engagement. The headers were designed with balanced typography, subtle gradients, and product-focused imagery that immediately communicates relevance and context. The result is a visually organized structure that simplifies browsing and strengthens brand recognition. These custom headers not only improve usability but also create a more immersive and professional shopping experience across the AAR website.

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Logo Presentation and Usability

The presentation of the AAR logo was developed to ensure maximum versatility and consistency across all brand applications. The design maintains its visual strength in both digital and print formats, allowing it to adapt effortlessly to diverse materials and environments. Through UX and UI research, we tested logo usability across different screen sizes, color backgrounds, and print finishes. Each variation—primary, secondary, and monochrome—was optimized for clarity and balance while preserving the integrity of the mark. The result is a logo system that performs seamlessly in every context, from website headers and mobile interfaces to signage and stationery. Its adaptability reinforces AAR’s professional identity and creates a consistent brand experience across all touchpoints.

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Custom Web Part Designs for Sections

Dinx Studio developed a series of custom web parts to enhance content organization, visual flow, and user engagement. Each section was built with modular flexibility, allowing the client to showcase services such as plumbing, heating, and design supply in a clean, structured layout. These custom sections included interactive service cards, product highlights, project galleries, and inquiry modules—each optimized for speed, accessibility, and responsive performance. By integrating these components within a scalable framework, the website achieved a consistent brand experience across all pages. The design system allows AAR Plumbing’s team to easily update or rearrange sections without coding knowledge, ensuring the site remains adaptable for promotions, seasonal offers, and new service launches. This approach reflects both functional precision and a professional aesthetic aligned with AAR’s trusted reputation in plumbing and heating solutions.

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MailChimp Newsletter Campaign Designs – Bi-Weekly Promotional Sales Layout

Dinx Studio crafted a bi-weekly MailChimp newsletter campaign designed to boost promotional sales and strengthen customer engagement. Each edition was strategically built around limited-time offers, new product arrivals, and seasonal service highlights to escalate conversions. The newsletter design featured a clean, modular layout optimized for readability across all devices. Hero banners showcased featured promotions, while service cards and product grids highlighted key categories such as plumbing fixtures, heating systems, and design accessories. Strong CTAs and linked product visuals guided users directly to the website’s shop or inquiry pages.

Color palettes, fonts, and imagery remained consistent with AAR Plumbing’s brand identity, ensuring cohesive storytelling across digital channels. The campaign’s performance metrics—open rates, click-throughs, and conversion tracking—were integrated into MailChimp’s analytics, helping refine content strategy and timing for higher engagement in future sends.

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Client Success

The result was a professional and functional brand system that not only elevated trust and client confidence but also drove a significant increase in qualified leads. AAR Plumbing and Heating Supply experienced measurable growth in sales and a stronger market presence, reinforcing its reputation as a dependable partner for residential and commercial projects.

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